Return/Refund policy

Your guide to doing business with focus logic social club.
 

Delivery Information

We’ve partnered with The Courier Guy for South Africa home deliveries, and selfie collection at our various offices in Swaziland and Namibia.


Our Delivery Network

Our Home Delivery Network provides reliable delivery services to the majority of towns throughout southern Africa, while recognising that home delivery may not be feasible in some areas due to distance and isolation. An alternative delivery or pick-up point would then be arranged for these destinations. Please phone +2767 047 0973 should you experience any challenges with deliveries.

 

Our Delivery Times

 

Orders are delivered between the hours of 07h00 and 18h00 (Mon to Fri).

 

Delivery Systems

The products you purchase on the system will be dispatched to your delivery address that is reflected on our database. Deliveries for Namibia will go directly Namibia depot in Windhoek – should be Coastal Couriers and deliveries for Eswatini will go directly to depot in Manzini.

 

Collection of Pick-up orders at Focus logic social club Business Centre or Product Selection Centres To assist you with collecting your pick-up orders placed online from our Focus logic Business Centres and Product Selection Centres, please use this guide. The hours indicated include only working days (Monday to Friday).

  • South Africa offices – 09:00 AM to 16:30 PM   Saturday 09h00 to 12h30
  • Eswatini office         – 09:00 AM to 16:30 PM   Saturday 09h00 to 12h30
  • Namibia Depot         – 09:00 AM to 16:30 PM    Saturday Closed


For South African region on single orders only: R150.00

*Terms and Conditions: this service is only available in South Africa and restricted to single orders only.